Apple has added a new page on its website for turning off and deregistering iMessage for users that have switched from an iPhone to an Android device or other non-Apple smartphone options.
The new tool was released after the tech company faced a lawsuit over Android users having undelivered text messages from other iPhone, iPad and iPod touch users who still use iMessage.
The website provides a field where those who have switched to another smartphone and no longer own an iPhone can enter their phone number, receive a confirmation code and enter that code to confirm your iMessage deregistration.
Apple also reiterates step-by-step instructions on how to deregister and turn off iMessage if you still have an iPhone.
The instructions for those who still have an iPhone are: transfer your SIM card to your iPhone, open Settings, tap on Messages and turn off iMessage using the toggle switch.
If you are still not receiving text messages after those steps, Apple has added a support page for deregistering iMessage.
Click here to deregister iMessage.
Apple also released new fixes for other problems like resetting network settings and force quit messaging.
A number of iOS 8 users complained about not being able to send messages through iMessage app, despite having good internet connectivity and making sure nothing is wrong with their phone. If you are dealing with this issue, one thing to try is resetting your network settings.
On your device, click Settings > General > Reset > Reset Network Settings.
If you're dealing with an issue where a notification for a new message appaears, but there is no actual message received in the iMessage inbox than you should try force quitting the app.
To force quit messages, double tap the Home button to launch multitasking switcher, swipe up on the Messages app to force close or terminate the app, and then return to home screen and tap on iMessage icon to relaunch the app.
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