American Airlines has grounded all flights while it tries to fix an issue with its computer network according to USA Today. The Federal Aviation Administration (FAA) issued a "ground stop" for all American and American Eagle flights.
American spokeswoman Andrea Huguely spoke about the issue shortly after the decision and said the system is back "up and running" as of 4:10 p.m. and will "begin flying" by 5:00 p.m.
Over 680 flights on American and American Eagle were canceled as of 4:15 p.m. according to FlightStats.
The airline has told those with "flexible schedules" to change their travel plans for the time being according to USA Today.
The airline initially stated that the crash was because of an issue with the Sabre reservations system. They changed their minds by early afternoon however, saying that "the issue is our ability to access our res system" and not with Sabre itself.
American Airlines first reported the problem to the press at approximately 2:30 p.m.
"If your travel plans are flexible, there will be no charge if you would like to change your reservation and we will provide full refunds if your travel plans are not flexible," Huguely said in the statement to Today in the Sky. "However, we are unable to make changes to current travel plans until we have resolved this issue."
Richard Belt, a passenger onboard an American Airlines flight, was stuck on a plane heading from Baltimore to Miami for a number of hours according to The Miami Herald. He was told that the plane's engines were running and that the air condition was working but other systems were not functioning properly.
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