More flaming reports of Galaxy Note 7 explosions continue to engulf the tech giant and this may be a signal that the phablet line is nearing its demise.
Even the replacements for Samsung's anticipated Galaxy Note 7 are not safe from catching fire as there have been multiple incidents that were tracked recently, Engadget reports.
Among those include a teenager from Minnesota whose unit started to flame up while holding it last October 7th. Although only a minor injury in the thumb was reported, it validated some speculations that the replacement units have not addressed the issue it was supposed to resolve.
However, the stories do not end there. Reports of two separate users with their Galaxy Note 7 units catching fire were noted as well. The first one happened in Kentucky last October 4th with a certain Michael Klering being diagnosed with acute bronchitis after his phone burned up and filled his bedroom with smoke.
The other incident took place in Virginia where another unit from a Shawn Minter suddenly burst into flames, ending up with the same story as that of Mr. Klering's.
Adding up to the blazing controversy enveloping the Galaxy Note 7 is the report about a Samsung representative acting oblivious towards the said concern, particularly of Mr. Klering's. Apparently, the customer service representative who handled Klering's had a conversation with a fellow representative wherein they displayed a lack of empathy towards the customer.
With such incidents piling up every other day despite the assurance of improved replacements, the tech giant has already issued a temporary halt of production for the Galaxy Note 7. This is after top carriers in the United States like T-Mobile and AT&T announced that they will not be allowing exchanges or even selling of the said mobile phone.
Although this may seem to be a disaster on Samsung's PR as of the time being, CNBC believes that the South Korean company will be able to rise through the controversy although assuring that sales for this quarter will be dismal.
Elsewhere like in native South Korea, no specific actions from carriers like SK Telecom and KT Corp. have been determined until the investigation is completed.
The Samsung Galaxy Note 7 controversy is one of the company's biggest release scandals with almost 2.5 million units recalled as of September 2.
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