Samsung Electronics is advising consumers to return their Galaxy Note 7 smart phones immediately. The South Korean company announced the recall when several complaints on the device's defective batteries were reported just two weeks after the product was launched.
The product was made available to the public mid-August of this year. As of September 1st, 35 cases of the smart phone catching fire have been reported.
Most of these cases happened when the device was being charged.
Samsung Electronics, the world's largest smart phone maker, is urging everyone to surrender their units immediately and have them replaced.
Samsung's mobile president, Koh Dong-jin, in a statement, said, "We are expediting replacement devices so that they can be provided through the exchange program as conveniently as possible."
The phone's rechargeable lithium batteries were discovered to be flawed. This led to Samsung recalling 2.5 million units of their most recent product.
Just this week, a Jeep burst into flames while a Samsung Galaxy Note 7 was being charged inside the automobile. Nathan Dornacher and his family were just coming home from a yard sale when they discovered their Jeep was on fire after leaving a Galaxy Note 7 to charge in the vehicle.
One of the latest victims of the defective battery is a 6-year-old boy from Brooklyn. The boy was watching videos on the phone when it suddenly exploded in his hands.
The boy suffered burns on his body. New York Post reports the boy has since been released from the hospital and that Samsung acknowledged the unfortunate incident and is now in touch with boy's family.
Several airline companies are now advising passengers to turn their Galaxy Note 7 smart phones off while onboard the plane. Some even started banning the device on flight.
The company has now stopped selling Galaxy Note 7 smart phones. New batteries for the device will be provided starting September 19.
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