Online taxi service Uber Technologies is exploring adding new methods to verify driver's credentials and make its service safer.
France, Spain and Thailand have recently banned some or all Uber services. The company's services have also been banned in New Delhi following allegations of a rape attack.
India banned the service earlier this month after a woman alleged that she was raped by an Uber driver.
France banned Uber's lower-priced service UberPop for not meeting a licensing requirement that says all drivers who transport paying passengers must have a license and appropriate insurance. The action is affective as of Jan. 1.
Uber, which has grown rapidly around the world in recent months, has started looking into and developing biometrics and voice verification in order to build tools for enhancing driver screening, Phillip Cardenas, the company's global safety, head wrote in a blog.
The company is also exploring new ways to screen drivers, including polygraph tests and adding its own processes on top of commercial license verifications.
"Of course, no background check can predict future behavior and no technology can yet fully prevent bad actions," Cardenas said, according to the blog post. "But our responsibility is to leverage every smart tool at our disposal."
Uber's background-verification process in the United States includes checks of court records going back seven years; a multi-state criminal database; and the National Sex Offender Registry, according to Uber policy posted on its website.
Sexual offenses, violent crimes and gun-related infractions are all activities that disqualify potential drivers. This is not the case internationally however, where records are not always kept for the same categories of data in the U.S.
"In some countries the integrity of the data can be compromised as individuals may be able to pay monetary fees to have their records adjusted," said a spokeswoman from the National Association of Professional Background Screeners, according to Reuters.
The San Francisco-based company is building a safety incident response team to provide round-the-clock support to users.
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